- Disseminates firm’s records policy, procedures and processes to staff and attorneys.
- Processes requests, projects, and assignments timely, accurately, effectively and efficiently.
- Updates the records database to reflect file circulation, file creation, file disposition, and client files housed in the on-site records center and off-site storage facility.
- Ensures incoming materials are filed, indexed, sorted, coded and verified for accuracy and timeliness according to defined policies and procedures.
- Provides a high level of customer service based on commitment, ethics, efficiency, cost effectiveness, and professionalism according to defined policies and procedures.
- Search, retrieve and deliver on-site and off-site requests
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