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Position(s) I am Applying for

Marketing Data Coordinator

 

Job Title: Marketing Data Coordinator

 

FLSA Status: Non-Exempt

 Location: Philadelphia, PA

OVERVIEW: Duane Morris LLP, a global law firm with 800+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today’s evolving global markets.

SUMMARY: We a seeking a Marketing Data Coordinator who loves to have fun with data. The ideal candidate will be responsible for maintaining the integrity of data in the firm’s client relationship management (CRM) system, InterAction. Some day-to-day responsibilities include processing data additions and changes, running daily, weekly and monthly data quality searches and performing internal and external research to increase data accuracy. Must possess excellent attention to detail and problem-solving ability, solid internet research skills and a strong customer focus.

 

ESSENTIAL FUNCTIONS:

  • Verify new entries into InterAction for proper formatting per firm standards. Resolve duplicate entries and check for errors. Associate contact records to company records, creating new company records as needed.
  • Perform external research to validate contact data and resolves discrepancies. Research company data for mergers, name changes and office locations.
  • Process Data Change Management (DCM) tickets under the direction of the DCM lead. Communicate with end-users regarding important changes or follow-up inquiries as needed.
  • Perform regular data quality searches to check for and resolve common data issues across entire CRM collection. Ensure CRM data is compliant with data protection and data privacy laws.
  • Assist with maintaining the quality and consistency of mailing and marketing event lists, adhering to the InterAction folder taxonomy and contact categorizations.
  • Assist with the on- and off-boarding process for firm personnel within InterAction, processing large contact collections brought into the system from lateral hires.
  • Assist with the client entry process from the firm’s finance system, adding key contact relationships to users’ InterAction contact collections.
  • Assist with identifying and resolving workflow issues or data discrepancies. Participate in testing and validation of marketing technology upgrades and third party integrations. Support special projects within the CRM team or across the marketing department as needed

 

 

PREFERRED QUALIFICATIONS:
  • Experience with data management tools and data manipulation techniques, preferably within a CRM system. Knowledge of InterAction a definite plus.
  • Ability to work both independently and collaboratively on a project team. Sound prioritization skills.
  • Ability to handle multiple tasks in a deadline-oriented environment. Ability to work with numerous departments and be familiar with the operations and responsibilities of each.

 

EDUCATION AND EXPERIENCE :

  • Bachelor’s degree or 2 years related experience, preferably with CRM systems

 

BENEFITS:

  • Comprehensive Healthcare, Dental, Vision, and Prescription Plans
  • Commuter, HSA and FSA Spending Accounts
  • Short-term and Long-term Disability and Life Insurance Coverage
  • 401k and Pension Plan
  • 22 PTO Days, 9 Paid Holidays and 2 Floating Holidays
  • Employee Referral Bonus ($3,000.00)
  • Professional Development Training
  • Fertility Support Benefits
  • Back-Up (Family) Care Advantage and Employee Assistance Program

EEO STATEMENT: Duane Morris is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Shawn Tato, HR Assistant at 215-979-1224.

DATA PRIVACY STATEMENT:  Duane Morris LLP is a limited liability partnership organized under the laws of Delaware. References in this privacy notice to “Duane Morris”, “we” or “us” are references to Duane Morris LLP and our affiliated entities. This privacy notice together with our Website Disclaimer and (if applicable) our relevant terms of business or other contract between us (if applicable) set out the basis on which Duane Morris processes your personal data (and any mandated controller/processor information).

Reference in this privacy notice to “personal data” means any information that identifies, or could reasonably be used to identify, a living individual, either on its own or together with other information. Our “Website” means this website and any other websites of Duane Morris.

Duane Morris is committed to protecting personal data and respecting your privacy

 

Please read this notice carefully to understand our practices with respect to personal data and how we treat it and how you can exercise your rights in connection with it. You should also read any other privacy notices that we give to you, that might apply to our use of your personal data in specific circumstances from time to time.

Data Privacy Statement

 

Disclaimer

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator.